Below are answers to frequently asked questions from JewelSay website visitors.
How to order a piece of jewelry?
To order a piece of jewelry, tell the craftsman or brand your contact information, the required production time, and your wishes for the jewelry design. After the craftsman responds, you can discuss all the nuances of the design and production process with him in more detail.
Return of custom-made jewelry
The consumer has no right to refuse a product of proper quality, having individually defined properties, if the specified product can be used exclusively by the consumer who purchases it.
This type of product includes a product made to an individual order, in size, design, and having an individual combination of materials; modified at the request of the client; with special inscriptions applied at the request of the client. The buyer undertakes to accept the ordered product and pay its full cost.
This type of product includes a product made to an individual order, in size, design, and having an individual combination of materials; modified at the request of the client; with special inscriptions applied at the request of the client. The buyer undertakes to accept the ordered product and pay its full cost.
Video posting terms
1. The copyright for the posted video must belong to you.
2. You must be the manufacturer of the jewelry item stated in the video.
3. The posted video must meet our requirements.
4. By posting a video, you agree to the right of the site administration to block your personal page and video materials at any time in case of copyright infringement, incorrectly provided information, complaints received, etc.
2. You must be the manufacturer of the jewelry item stated in the video.
3. The posted video must meet our requirements.
4. By posting a video, you agree to the right of the site administration to block your personal page and video materials at any time in case of copyright infringement, incorrectly provided information, complaints received, etc.
Requirements for the posted video
1. High-quality vertical video with an aspect ratio of 9:16.
2. Video formats: MP4, MOV, AVI.
3. Video file size up to 15 MB.
2. Video formats: MP4, MOV, AVI.
3. Video file size up to 15 MB.
How to place a video of a piece of jewelry on a website?
1. Click the Add video button.
2. Attach a video file of the jewelry (vertical format 9:16).
3. Fill in all the fields of the form that opens.
4. Click the Send button.
If your video meets our requirements, we will post it on the site shortly.
2. Attach a video file of the jewelry (vertical format 9:16).
3. Fill in all the fields of the form that opens.
4. Click the Send button.
If your video meets our requirements, we will post it on the site shortly.
Cooperation
If you are engaged in artistic production of jewelry in single (piece) copies or individually to order, in your works you focus on high quality and your own author's style, we will be glad to cooperate with you. We hope that our conditions will pleasantly surprise you. For more detailed information, send us your message by clicking the button below.
Contacts JewelSay
To contact the administration of the JewelSay.com website, send your message to info@jewelsay.com or contact us via the feedback form by clicking the Write to us button. We will definitely consider your request and will try to answer it as soon as possible
Didn't find the answer to your question? Contact us and we will provide you with all the necessary and comprehensive information.